Delivery Policy
We strive to offer you the best possible delivery options. Below you will find all the information about our shipping methods, our rates and the countries we serve.
Delivery in mainland France
We offer several options for receiving your orders in France:
- Mondial Relay (to a pickup point), 3-6 days: cost: €3.50 & FREE delivery for any order of €59 or more.
- Colissimo (delivery to a pickup point OR to your home), 3-4 days: cost: €9.00.
- DHL Express (express home delivery), 24/48 hours: cost: €16.00.
Pickup point delivery
For pickup point delivery options, the pickup point is selected when ordering, before payment.
If this point is unavailable (full capacity, closure), the carrier may redirect your package to another nearby pickup point. You will then be informed by email or text message.
To collect your package, you have the period indicated in the carrier's notification, starting from when it is made available, upon presentation of an ID. After this period, the package is returned to us. You can then request that it be reshipped (shipping costs at your expense) or refunded, under the conditions set out in our general terms and conditions of sale.
International delivery
We are happy to deliver our products to many countries around the world. Rates and carriers vary depending on the destination:
- Germany, Belgium: Colissimo: €12.00 & Chronopost: €16.00
- Spain, Italy: Colissimo: €14.00 & Chronopost: €17.00
- Luxembourg, Netherlands: Chronopost: €16.00
- Switzerland: Colissimo: €16.00 & Chronopost: €18.00
- United Kingdom: Colissimo: €20.00 & Chronopost: €20.00
- Greece, Ireland, Portugal, Sweden, Austria, Denmark, Finland: Chronopost: €17.00
- Bulgaria, Croatia, Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia: Chronopost: €20.00
- Norway, Albania, Bosnia and Herzegovina, Iceland, Liechtenstein, North Macedonia, Serbia, Turkey: Chronopost: €18.00
- Andorra, Gibraltar, Guernsey, Jersey, Kosovo, Montenegro, San Marino: international delivery: €37.00
- Canada: international delivery: €40.00
- Hong Kong SAR China, Japan, Malaysia, Singapore, South Korea, Algeria, Bangladesh, Cambodia, China, Egypt, French Guiana, India, Indonesia, Morocco, Mayotte, Philippines, Sri Lanka, Taiwan, Thailand, Timor-Leste, Tunisia, Vietnam: international delivery: €40.00
- Australia, Israel, New Zealand, Afghanistan, Angola, Anguilla, Antigua and Barbuda, Saudi Arabia, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cameroon, Cape Verde, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Ecuador, Eritrea, Eswatini, Ethiopia, Fiji, Gabon, Gambia, Georgia, Ghana, Grenada, Greenland, Guatemala, Guinea, Equatorial Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Cayman Islands, Cook Islands, Faroe Islands, Falkland Islands, Solomon Islands, Turks and Caicos Islands, British Virgin Islands, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Kiribati, Kuwait, Laos, Lesotho, Lebanon, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Mauritius, Mauritania, Moldova, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, New Caledonia, Oman, Uganda, Uzbekistan, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, French Polynesia, Qatar, Macao SAR China, Central African Republic, Dominican Republic, Rwanda, St. Kitts and Nevis, Sint Maarten, St. Vincent and the Grenadines, St. Helena, St. Lucia, El Salvador, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, South Sudan, Suriname, Tajikistan, Tanzania, Chad, Togo, Tonga, Trinidad and Tobago, Turkmenistan, Tuvalu, Uruguay, Vanuatu, Venezuela, Yemen, Zambia, Zimbabwe: international delivery: €54.00